About Us
Our People
Quality
Social Impact

About Spring Services Group

Spring Services Group is a commercial cleaning and facility services business that operates across Australia, including Brisbane, Sydney, Canberra, Melbourne, the Gold Coast and Sunshine Coast, offering refugees, migrants and other disadvantaged Australians secure sustainable employment. As a not-for-profit, social enterprise, we continually reinvest in our people, culture, systems and ultimately, our customers, to ensure quality service outcomes are achieved consistently and sustainably.


Our commitment is demonstrated by our unique approach:

Ensuring we understand and effectively communicate, in detail, what our customers need and the way in which they need services delivered

Providing our people with meaningful employment and a compliant, full-award wage as per the Cleaning Services Award

Supporting our people with regular training, development and team building opportunities

Recognising the significant contributions our people make to our business, our clients, and the communities to which they belong

Continually reinvesting in our people and the resources they need to get the job done to the highest of standards.

A White Box initiative

Spring Services Group is a social-enterprise-initiative of White Box Enterprises Ltd. We are grateful for the support of all our partners.

Our Team

Our People are our family, so we invest in their development and well-being — including industry relevant training and personal development growth-training opportunities. Our investment is returned through the consistent delivery of quality services to our customers.

We take great pride that our people are employed directly by the business (we do not sub-contract day-to-day cleaning services) and they are paid fairly and in compliance with the Cleaning Services Award, National Employment Standards and the Fair Work Act.

Quality

Spring Services will consistently provide integrated services that meet or exceed the requirements and expectations of our customers. We will actively pursue consistent quality through training, embedding a strong culture, improving systems, policies and procedures that enable our staff to do their job safely and efficiently.

Additional Quality Check Points.

  • Police Checks Processed
  • Blue Cards Verified (Working With Children)
  • Payroll Compliance Audits Conducted
  • Registered Not-For-Profit (ACNC)
  • Working Rights Verified (Department of Home Affairs)
  • Queensland Labour Hire Licence Holder (OSR)
  • Social Enterprise Certification (Social Traders)
  • Supported by Quality & Safety Management Systems

Our Social Mission

Spring Services Group exists to assist refugee, asylum seeker and migrant job seekers in securing open, sustainable employment in the cleaning industry. We do this because only 6% of refugees have a job six months after they arrive in Australia. What’s more, 86% of new migrants think companies will always try to exploit workers and 74% of low-resourced, single-parent families rely on government pensions and allowances as their main source of household income.

Spring Services help the community by providing training and support to ensure successful transitions into employment, with improvements in vocational skills, personal confidence, health and wellbeing. We also improve rates of retention, building diverse workforce and strong workplace cultures and we create positive impacts on families and communities, with ripple effects on the economy, healthcare and tax systems.

Spring Services contribute to the following United Nations Sustainable Development Goals;

  • No poverty
  • Quality education
  • Decent work and economic growth
  • Reduced inequalities.

Get in touch, or get involved

Whether you want Spring Services to help your organisation with one of our many facilities services, or you’d like to be connected with our commitment to meaningful employment, talk to us today.